Paying For Your Order

We offer the following three methods of payment:

  1. Credit Card payment (Visa, MasterCard and other major credit cards)
  2. Interac e-Transfer is available to customers who use one of the major Canadian banks
  3. Check/Cheque, Bank Draft or Money Order

For large orders (over $10,000) we only allow payment method 3 or via bank-to-bank Electronic Funds Transfer.

All payments are final, we do not offer refunds. Therefore, if you simply want to try GenHelm, start by ordering a single developer monthly subscription.

Pay by Credit Card

To pay using your major credit card, enter your credit card details on our secure checkout page at the time of your purchase. After your initial payment, we will sent up your monthly or annual subscription in order to charge your card automatically at the end of your initial subscription period.

If you entered an order without paying, you can pay for this later using our Bill Payment function. When prompted, enter the email address that you used to place the order, then select the order to be paid and proceed through the checkout process.

Wire Transfers

We will provide you with the payment details once your order has been placed.

Direct Debit Payment (Canadian Customers only)

All Canadian banks now make it very easy to perform secure debit transactions online. Follow the links on your online banking site related to Interac e-Transfer. You should send your payment to the recipient email address Please make the answer to your security question genhelm.

Payment by Check/Cheque, Money Order or Bank Draft

Please send your check or money order to the following address:

Natura Solutions
1 The Kirksway
Kitchener, ON
N2P 2J3 Canada


When placing your order you can choose whether you wish to pay in US or Canadian Dollars.

If you have any questions or queries please feel free to Contact Us.